Reference

Terms and Conditions That Cover Your jiliwebs Account

These terms set out the rules between you and jiliwebs when you open an account and use the platform, including how deposits via GCash, Maya, and InstaPay are handled and what applies to your activity.

Account eligibility rulesGCash, Maya, InstaPay payment termsWithdrawal and payout conditionsAccount suspension policyPhilippines access conditions
jiliwebs Terms and Conditions That Cover Your jiliwebs Account
HOW WE HANDLE ACCOUNTS

Security, Data, and Account Responsibilities

Account Security

Your account is secured with OTP verification tied to your registered mobile number. Never share your login credentials. We do not ask for your GCash or Maya PIN through any support channel.

Data Retention

We retain transaction records and account activity logs as required by our operating obligations. You may request a summary of your account data by contacting support with your registered email address.

Payment Verification

Deposits sent via GCash, Maya, or InstaPay are matched against your registered account wallet. Mismatches trigger a manual review. Attach your e-wallet transaction screenshot when raising a payment concern.

Requesting Account Changes

To update your registered mobile number or linked e-wallet, submit a request through live chat with a valid ID. Changes to payment details require re-verification before the next withdrawal can be processed.

TERMS CONTACT PATHS

How to Reach Us About These Terms

Team online

Live Chat

Reach our support team directly through the live chat widget in your account dashboard. Quote your account ID when asking about a specific terms clause or payment dispute.

Email Support

Send a written query to our support address for anything that needs a documented response — account suspensions, payout holds, or requests to clarify a specific condition in writing.

Account Help Page

Your account settings page lists active flags, verification status, and any notices tied to your account. Check there first before raising a terms-related concern with the team.

Frequently Asked Questions About These Terms

These terms apply to every registered account holder on jiliwebs. Access and eligibility depend on local law in the Philippines. Creating an account means you have read and accepted the full terms.

We may update these terms at any time. When we do, the revised version is posted on this page. Continuing to use your account after a change is posted means you accept the updated terms.

Contact support via live chat with your GCash transaction reference number and the amount sent. Our payment team will match it against our records and post the amount once verified.

Yes. Accounts that breach these terms — including payment fraud, identity misrepresentation, or activity outside permitted use — may be suspended or permanently closed without prior notice.

Send a request through email support or live chat using your registered account email. We will compile your transaction records and account activity summary and send it to your registered address.

Yes. Withdrawals via Maya or InstaPay require a completed verification step before processing begins. Deposit terms are applied at the point of transaction. Both are covered separately within these terms.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.